Frequently Asked Questions
Please read our FAQ before sending us a message.
- Shipping charges change on an ongoing basis.
- We use Australia Post for all of our shipping.
- Shipping within Australia is a flat rate $7.95 or free for orders over $100.
- Shipping prices will be calculated upon checkout or visit this page for more pricing info.
We currently use Paypal for all of our payments. If you don't have a Paypal account, you can still make a purchase through Paypal without an account using any Credit or Debit card.
All payment information is handled externally by Paypal which is one of the most trusted and safe payment platforms in the world. All information entered on US Sports Down Under is confiendtial and will not be shared with any third party companies or providers.
- You will receive a confirmation email that your order has been received.
- 1/2 business days afterwards you will receive a tracking number in which you will be able to track where your order is at anytime.
All orders come with a returnable satchel & return information will be emailed to you making the return or exchange process easy and fast. All items must be in original brand new condition with original stickers and tags still attached to the product before an exchange or refund will be processed. A Returns/Exchange page is available in your account page with more information.