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FAQ

  • All Shipping information is located under the 'Add To Cart' button on each product.
  • We use Australia Post for all of our shipping.
  • Shipping within Australia is a flat rate $8.95 or free for orders over $100.
  • If your order is a pre-order item then its shipping information will be shown in a red box on the product page.
  • International Shipping is $19.95 per order and will arrive in 2/3 weeks. Pre-order items will need to add this time on top of the stated pre-order times stated in a red box on the product page.
  • Additional custom fees may apply for larger international orders which is not included in the cost.
  • Regular orders get an Australia Post tracking notification within 1-2 business days with tracking information.
  • Pre-Orders: Order containing pre-orders (red box on the product page) do not have tracking until the items arrive in Australia. Once they arrive in Australia you will then receive an Australia Post tracking email.
  • At this time international orders do not have tracking or insurance with them.
  • Some of our items are pre-ordered in from international suppliers to help provide you with more great stuff to order.
  • These orders are purchased and shipped from America and you will receive tracking information once the order arrives in Australia.
  • Please be patient with these orders and don't expect them to arrive by a specific date as sometimes they can get delayed in which we will inform you with a rough date upon arrival.
All payment information is handled externally by Paypal which is one of the most trusted and safe payment platforms in the world. All information entered on US Sports Down Under is confidential and will not be shared with any third party companies or providers.
  • You will receive a confirmation email that your order has been received.
  • 1/2 business days afterwards you will receive a tracking number in which you will be able to track where your order is at anytime.
  • International orders do not receive tracking at this time.
All orders come with a returnable satchel & return information will be emailed to you making the return or exchange process easy and fast. All items must be in original brand new condition with original stickers and tags still attached to the product before an exchange or refund will be processed. A Returns/Exchange page is available in your account page with more information.

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