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RETURNS


RETURNS INFO


Although we strive to make sure you choose the correct size and love every product in our store, we understand that sometimes things just don’t fit right or look the way you hoped it would.

With that in mind we offer a 60 day returns policy on all orders* (within Australia only) for items that are in brand new condition with original stickers and tags still attached to the item.

** Please note: Returns are available for refund only. We do not offer exchanges.

  

To start a return follow these easy steps:

  1. Read our returns 'Terms & Conditions' below

  2. Fill out the returns form on this page

  3. Put the item back in its original box or satchel (if the original box or satchel has been disposed of or is damaged, please purchase a new one). Hats must be sent back in boxes to ensure they are not crushed during postage.

  4. Download, print and fill out the returns slip below and stick back on top of the packaging

      RETURNS SHIPPED WITHIN VICTORIA PLEASE USE THIS FORM:


    Download returns label
    ALL OTHER ORDERS PLEASE USE THIS FORM:


    Download returns label


  5. Take the return to your nearest Aus Post and pay for it to be sent.

  6. Please allow 2-5 business days for us to process the return to be refunded once it has been delivered.


TERMS & CONDITIONS


  • Customer is to cover the cost of original return shipping (we advise to keep your tracking in case of any delivery issues and for proof of delivery). 
  • Shipping return costs are non-refundable for all orders. The cost of your items only will be refunded upon receipt of a returned item.
  • If an address is filled out incorrectly and returned to us, we will refund the products in your order after they have been sent back to us and require you to make a new order.
  • Items without original tags or stickers attached will not be refunded and will be marked 'Return To Sender'.
  • Any items not returned in original brand new condition suitable for resale will be returned to the customer and will be ineligible for a refund.
  • All returns can only be refunded to the original form of payment
  • Trading Cards & Sets/Boxes are not eligible for return

Request A Return